Website Privacy Policy

Thank you for visiting the Website of ‘VTOURSARGOLIDA’ based in Nafplio.

Before using our website, please read this ‘Personal Data Protection Policy’ carefully.

Introduction

‘VTOURSARGOLIDA’, as the data controller, informs you about the way in which information about you is collected and processed.

Personal data (PD) is any information relating to natural persons, whose identity is known or can be ascertained.

The protection of your personal data is very important to ‘VTOURSARGOLIDA’, which takes measures in this direction when you visit its Website.

This Privacy Policy sets out the types of information we may collect when you visit our Website and tells you how we use that information. When you voluntarily provide us with personal information, such as your name, address or email address, we treat that information with the utmost confidentiality. Except as specifically provided in this Privacy Policy, no personal information is rented, sold, publicly posted or shared with other companies, organisations or websites.

As reflected in the Terms of Use of the website, further in the Cookies Policy, to which this Privacy Policy refers and as provided by Cookiebot, i.e. the pop-up icon, from which visitors to the website choose which cookies they wish to disable, these services are addressed to a general audience, do not target children and do not knowingly collect personal information from children under the age of 18.

The Personal Data Protection Policy applies to all users of the website. This Policy applies to the collection and use of your personal information by ‘VTOURSARGOLIDA’ (e.g. information that identifies a specific person, such as full name or email address).

What information do we collect from you.

When you visit the ‘VTOURSARGOLIDA’ website www.vtoursargolida.gr, we may collect data from you. Some of this data may be of a personal nature. This data may include your search history, IP address, screen resolution, browser used, operating system and settings, access times and your referring URL. If you are using a mobile device, we may also collect data that identifies your device, settings and location.

'VTOURSARGOLIDA’ reserves the right to collect non-personally identifiable information about users [browser type, computer type, operating system, internet providers, etc.] and/or track Internet Protocol (IP) addresses, using corresponding technologies (cookies). Cookies are small text files that are stored on each user's hard drive, without being able to access documents or files from the user's computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes. For more information about the cookies used by the Website, users are requested to visit the Cookies Policy page.

If you are interested in contacting you via the contact form, we will collect your name and email address.

If you choose to subscribe to the ‘VTOURSARGOLIDA’ newsletter, we will collect your email address, as well as when you communicate via the contact form and the booking form.

How we collect your personal data.

We collect your personal data directly from you. You provide us with your personal data when you complete the contact and booking forms available on our website.

Use – sharing of personal data.

We use your personal data to respond to your requests with the aim of informing you about prices and offers and for booking for the purpose of accommodation.

Storage – protection of personal data

The hosting space (data center), where your personal data is stored, is located in Greece and on a PC at the company's headquarters.

Retention period of personal data.

The retention period of your personal data is determined as follows:

In the event that you complete the contact form, your personal data is retained for a period of 2 months.

In the event that you subscribe to the newsletter service, your personal data is retained until you inform us that you no longer wish to receive the newsletter by sending an e-mail to info@vtoursargolida.gr, at which time it will be deleted immediately.

In the event that you purchase one of our services (e.g. hotel accommodation) through the website, your personal data is retained for a period of 10 years due to the legal obligation of ‘VTOURSARGOLIDA’ to the Public Tax Authorities.

After the end of the period specified by the respective legal-tax obligation, your personal data is deleted.

Your rights regarding the processing of personal data.

You have the right to obtain information regarding your personal data that we have stored at any time, in accordance with applicable law and free of charge. We may request proof of your identity before providing you with this data. In some cases, we may not be able to grant access to certain personal data. For example, if your personal data is related to personal data of other individuals or if it is retained for legal reasons. In these cases, we will explain to you the reason why you cannot obtain this data.

You have the right to request the correction - updating of your data and ‘VTOURSARGOLIDA’ will proceed to its immediate correction.

You have the right to request the deletion of your personal data and ‘VTOURSARGOLIDA’ will proceed to its immediate deletion. However, in certain cases where applicable legal and tax obligations require mandatory data retention, the deletion of the data may be prohibited. In these cases, we will explain to you the reason why we cannot delete your personal data before a certain period of time has passed.

You have the right to request that ‘VTOURSARGOLIDA’ cease processing your personal data and ‘VTOURSARGOLIDA’ shall immediately cease processing them. If this is not possible, we will explain to you the reason why we cannot cease processing your Personal Data.

You have the right to request that ‘VTOURSARGOLIDA’ restrict the processing of your personal data and ‘VTOURSARGOLIDA’ shall immediately restrict the processing of your personal data. If this is not possible, we will explain to you the reason why we cannot restrict the processing of your personal data.

You have the right to request that your personal data be transmitted to another body/organization and ‘VTOURSARGOLIDA’ shall immediately transmit these data. However, in some cases, due to documented obligations of ‘VTOURSARGOLIDA’, your request may not be accepted.

In the event that it is proven that your personal data has been leaked by ‘VTOURSARGOLIDA’, resulting in material or non-material damage, you have the right to file a complaint with the competent supervisory authority (Personal Data Protection Authority).

To exercise your above rights or if you have questions regarding the privacy policy or if you need assistance regarding the exercise or understanding of your privacy options, contact the privacy team at the email address info@vtoursargolida.gr

‘VTOURSARGOLIDA’ may amend this Personal Data Protection Policy, in order to ensure the better and safer operation of our website, always providing the opportunity to exercise any of your above rights.